At the British Council, the health and safety of our staff, customers and the communities in which we operate is our top priority. Thank you for working with us as we follow the advice of the health authorities and government in our response to the spread of Covid-19 in Taiwan.

IELTS update

The current situation for IELTS is that tests will run as scheduled. Test takers should read the test taker special measures (in the expandable section below) and be fully prepared to comply.

Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Taiwanese Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Re-scheduling and refunds: 

  • Test takers can now request to re-schedule their test date free-of-charge by up to six months, with a minimum of 24 hours’ notice
  • Refunds can be taken through our standard processes with an administration fee deducted.  Full refunds may be given in exceptional cases related to Covid-19 sickness, stay-at-home orders or equivalent.

Please contact us to re-schedule your test or process a refund. Note that refunds may take up to eight weeks to process due to operational difficulties caused by the Covid-19 situation.

Cambridge Assessment International Education update

Cambridge Assessment International Education – May/June 2021 examinations:

  • Registration is open. For more details, please visit here.
  • Cambridge Assessment International Education provides compomemt exemptions (Practical exams/Oral exams) for some syllabuses from May/June 2021 series. However, it will not have an effect on private candidates as private candidates cannot enter for Practical exams/Oral exams through British Council Taiwan.
  • For PSGN schools, please contact your British Council representatives.

Pearson Edexcel update

Pearson will not run International GCSE and International AS/A Level exams in the May/June 2021 series. Instead, an alternative assessment approach will be offered. More information can be found here. We encourage you to visit Pearson’s website for further updates about these alternative arrangements. We (the British Council) will continue to take registration for private candidates as usual.

For more information, please contact our Exams Customer Service team at exams@britishcouncil.org.tw if you have any questions.

Oxford International AQA Examinations update

Oxford International AQA Examinations update – May/June 2021 examinations:

  • Examinations have been cancelled. We now do not accept any new registration and will not conduct the examinations for this exam series.
  • Please refer to this Letter to Candidates and the link below.
  • https://oxfordaqaexams.org.uk/news/june21-questions/
  • For PSGN schools, please contact your British Council representatives for more details about the Teacher Assessed Grade.

Refunds

Please contact us for refund requests.

Professional and other exam updates

The list below shows the status of our professional and other exams. 

  Exam board / type Scheduled dates Current status Link to the official webpage
Professional Exams ACCA April- June 2020 Postponed to July Click for update from the exam board 
CIM March 2020 Postponed to July Click for update from the exam board 
Institute and Faculty of Actuaries (IFoA)  April 2020 Cancelled Click for update from the exam board 
NEBOSH June-July 2020 Postponed Click for update from the exam board 
Distance Learning Exams Deakin University June 2020 Cancelled Click for update from the exam board 
  Heriot Watt University June 2020 Cancelled Click for update from the exam board 
  King's College London March-June 2020 Cancelled Click for update from the exam board 
  Massey University June 2020 Cancelled Click for update from the exam board 
  The Open University April-June 2020 Cancelled Click for update from the exam board 
  University College of Estate Management July-August 2020 Cancelled Click for update from the exam board 
  University of London May-June 2020 Cancelled Click for update from the exam board 

Test takers should read the test taker special measures (see the next expandable section below) and be fully prepared to comply.

Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Taiwanese Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Re-scheduling and refunds

If your exam is cancelled or you are unable to attend your exam, please contact your exam board directly, so that they can manage any refunds or re-scheduling with you.

Test taker special measures during the Covid-19 situation

Self-declaration form:

All test takers must sign a declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session.

 Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Taiwanese Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Under 18s

Test takers under 18 years of age are strongly recommended to be accompanied by an adult until the necessary checks at the entrance of the test venue have been completed. If you are then excluded from the test, you and your accompanying adult must leave immediately. If you have not been given permission to leave the test venue unaccompanied, you will be escorted to a holding area until an adult comes to pick you up. Our staff will follow the British Council child protection policy and procedures when they proceed with this arrangement.

On test day: 

  • We advise you to report an additional 10 minutes prior to the previously specified arrival time of the test   
  • We are implementing temperature screening in the test venue before test takers enter the exams area. Test takers with symptoms of fever will not be able to take the test 
  • Please follow basic hygiene practices such as using hand-sanitiser provided on test day and regularly washing your hands 
  • Please maintain a one metre distance from other test takers or staff wherever possible 
  • You should bring with you, a face mask that covers your mouth and nose. You may be requested to remove this for identification or other purposes. Staff and examiners will also wear a face mask. Neither the test taker nor the examiner can insist that the other remove or put on a mask for the purpose of the IELTS interview 
  • All test venues will be thoroughly cleaned prior to the start of the test. For computer delivered tests, equipment will be cleaned between sessions 
  • You will be asked to take any stationery you use at the venue away with you. 

After your test:

If you are diagnosed with Covid-19 within 14 days after you take your test, please report this to your test centre by email. This will help ensure we can communicate with other test takers and follow local health authority and government guidelines.

Our top priority is your health and safety. More information on protecting yourself from Covid-19 is available here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public  

 

For general information on Covid-19 in respect to studying in the UK and UK qualifications please see: https://study-uk.britishcouncil.org/moving-uk/coronavirus.

For more information or assistance, please contact our customer services team at exams@britishcouncil.org.tw.