At the British Council, the health and safety of our staff, customers and the communities in which we operate is our top priority. Thank you for working with us as we follow the advice of the health authorities and government in our response to the spread of Covid-19 in Taiwan.

IELTS update

A number of examination sessions have had to be cancelled but we are continuing to deliver where possible. The British Council IELTS test centre has implemented the highest level of epidemic prevention measures in accordance with the provisions of the Central Epidemic Command Center.

We will send out an email and SMS to customers whose sessions have been cancelled but please pay attention to the latest information from us as well as the CECC.

Under this difficult time, thank you for your understanding and support!

Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Taiwanese Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Re-scheduling and refunds: 

  • Test takers can now request to re-schedule their test date free-of-charge by up to six months, with a minimum of 24 hours’ notice
  • Refunds can be taken through our standard processes with an administration fee deducted.  Full refunds may be given in exceptional cases related to Covid-19 sickness, stay-at-home orders or equivalent.

Please contact us to re-schedule your test or process a refund. Note that refunds may take up to eight weeks to process due to operational difficulties caused by the Covid-19 situation.

Cambridge Assessment International Education update

Cambridge Assessment International Education – Oct-Nov 2021 examinations:

  • The International GCSE and International A Level exams are now open for late stage registration. For more details, please visit here.

Pearson Edexcel update

Pearson Edexcel – Oct-Nov 2021 examinations:

  • The International A Level exams are now open for standard stage registration. For more information, please visit here.
  • The International GCSE exams will open for registration around early September.

Oxford International AQA Examinations update

Oxford International AQA Examinations – Oct-Nov 2021 examinations:

  • The International GCSE exams has not yet open for registration.

 

Test taker special measures during the Covid-19 situation

Self-declaration form:

All test takers must sign a declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session.

 Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Taiwanese Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Under 18s

Test takers under 18 years of age are strongly recommended to be accompanied by an adult until the necessary checks at the entrance of the test venue have been completed. If you are then excluded from the test, you and your accompanying adult must leave immediately. If you have not been given permission to leave the test venue unaccompanied, you will be escorted to a holding area until an adult comes to pick you up. Our staff will follow the British Council child protection policy and procedures when they proceed with this arrangement.

On test day: 

  • We advise you to report an additional 10 minutes prior to the previously specified arrival time of the test   
  • We are implementing temperature screening in the test venue before test takers enter the exams area. Test takers with symptoms of fever will not be able to take the test 
  • Please follow basic hygiene practices such as using hand-sanitiser provided on test day and regularly washing your hands 
  • Please maintain a one metre distance from other test takers or staff wherever possible 
  • You should bring with you, a face mask that covers your mouth and nose. You may be requested to remove this for identification or other purposes. Staff and examiners will also wear a face mask. Neither the test taker nor the examiner can insist that the other remove or put on a mask for the purpose of the IELTS interview 
  • All test venues will be thoroughly cleaned prior to the start of the test. For computer delivered tests, equipment will be cleaned between sessions 
  • You will be asked to take any stationery you use at the venue away with you. 

After your test:

If you are diagnosed with Covid-19 within 14 days after you take your test, please report this to your test centre by email. This will help ensure we can communicate with other test takers and follow local health authority and government guidelines.

Our top priority is your health and safety. More information on protecting yourself from Covid-19 is available here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public  

 

For general information on Covid-19 in respect to studying in the UK and UK qualifications please see: https://study-uk.britishcouncil.org/moving-uk/coronavirus.

For more information or assistance, please contact our customer services team at exams@britishcouncil.org.tw.