At the British Council, the health, safety and well-being of all our staff, customers, partners and the communities in which we operate is a top priority. We support and cooperate with all local government agencies by putting all necessary measures in place to ensure the continued well-being of all with whom we engage at work, and as responsible corporate citizens of the world.

The British Council test centre has implemented the highest level of epidemic prevention measures in accordance with the provisions of the Central Epidemic Command Center. 

We follow the latest update from the CDC, and a new measure will start on 14 November, 2022.

IELTS update

  • If you are under quarantine, self- quarantine, individuals in home isolation, please email the health record (with passport ID number), digital home isolation notice, or other relevant documents to British Council within 5 days of your test date, otherwise you will lose the right to transfer. According to the latest update from the CDC, from 14th November 2022, candidates with COVID-19 should Stay home for 5 days. If your symptoms are resolving after 5 days and your rapid test is negative, you can attend the exam. If you have a fever, please continue to stay home until your fever resolves.
  • If you are not under quarantine, self- quarantine, individuals in home isolation or similar order as specified by the Taiwanese Government, we will follow the IELTS/ UKVI IELTS official transfer and cancellation policy.

You will receive a confirmation from British Council within 7 days of receiving your documents. Thank you.

British Council Taiwan IELTS Test Centre:

Phone +886 (0)2 8722 1039

Website tw.ieltsasia.org

Email exams@britishcouncil.org.tw

Cambridge Assessment International Education update

All test takers must sign a Health Declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session.

Due to the ongoing impact of the COVID-19 pandemic, candidates taking exams at our testing centre are required to wear face masks at all times. 

Please note that candidates who have been confirmed of having a new coronavirus infection (COVID-19) are not allowed to enter our testing centre.

Candidates who are unable to take the tests due to Covid-19, please email us before the test or on the test day. If you have completed 50 per cent of the total assessment by component weighting in the relevant exam series, please email us your home isolation notice, or other relevant documents within 5 days of your test date to apply for Special Consideration. If you are unable to take any of the components, your exams will be cancelled. No refund can be provided for exam cancellation. All exams cannot be rescheduled or changed to online exams to ensure the integrity and security of assessments.

Should there be a test venue change or cancellation due to the pandemic, we will inform you as soon as possible.

For more information or assistance, please contact our customer services team at exams@britishcouncil.org.tw.

Pearson Edexcel update

All test takers must sign a Health Declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session.

Due to the ongoing impact of the COVID-19 pandemic, candidates taking exams at our testing centre are required to wear face masks at all times. 

Please note that candidates who have been confirmed of having a new coronavirus infection (COVID-19) are not allowed to enter our testing centre.

Candidates who are unable to take the tests due to Covid-19, please email us before the test or on the test day. If you have completed 50 per cent of the total assessment by component weighting in the relevant exam series, please email us your home isolation notice, or other relevant documents within 5 days of your test date to apply for Special Consideration. If you are unable to take any of the components, your exams will be cancelled. No refund can be provided for exam cancellation. All exams cannot be rescheduled or changed to online exams to ensure the integrity and security of assessments.

Should there be a test venue change or cancellation due to the pandemic, we will inform you as soon as possible.

For more information or assistance, please contact our customer services team at exams@britishcouncil.org.tw.

Oxford International AQA Examinations update

All test takers must sign a Health Declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session.

Due to the ongoing impact of the COVID-19 pandemic, candidates taking exams at our testing centre are required to wear face masks at all times. 

Please note that candidates who have been confirmed of having a new coronavirus infection (COVID-19) are not allowed to enter our testing centre.

Candidates who are unable to take the tests due to Covid-19, please email us before the test or on the test day. If you have completed 50 per cent of the total assessment by component weighting in the relevant exam series, please email us your home isolation notice, or other relevant documents within 5 days of your test date to apply for Special Consideration. If you are unable to take any of the components, your exams will be cancelled. No refund can be provided for exam cancellation. All exams cannot be rescheduled or changed to online exams to ensure the integrity and security of assessments.

Should there be a test venue change or cancellation due to the pandemic, we will inform you as soon as possible.

For more information or assistance, please contact our customer services team at exams@britishcouncil.org.tw.

Test taker special measures during the Covid-19 situation

All test takers must sign a declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session.

 Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Taiwanese Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Under 18s

Test takers under 18 years of age are strongly recommended to be accompanied by an adult until the necessary checks at the entrance of the test venue have been completed. If you are then excluded from the test, you and your accompanying adult must leave immediately. If you have not been given permission to leave the test venue unaccompanied, you will be escorted to a holding area until an adult comes to pick you up. Our staff will follow the British Council child protection policy and procedures when they proceed with this arrangement.

On test day: 

  • We advise you to report an additional 10 minutes prior to the previously specified arrival time of the test   
  • Please follow basic hygiene practices such as using hand-sanitiser provided on test day and regularly washing your hands 
  • Please maintain a one metre distance from other test takers or staff wherever possible 
  • You should bring with you, a face mask that covers your mouth and nose. You may be requested to remove this for identification or other purposes. Staff and examiners will also wear face masks. Neither the test taker nor the examiner can insist that the other remove or put on a mask for the purpose of the IELTS interview 
  • All test venues will be thoroughly cleaned prior to the start of the test. For computer delivered tests, equipment will be cleaned between sessions 
  • You will be asked to take any stationery you use at the venue away with you. 

Our top priority is your health and safety. More information on protecting yourself from Covid-19 is available here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public  

 

For more information or assistance, please contact our customer services team at exams@britishcouncil.org.tw.
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